Privacy Policy
Last updated: [DATE]. Effective from: [DATE].
1. Who is responsible for your data
[LEGAL ENTITY], registered at [REGISTERED ADDRESS], is the data controller for personal information collected through this website. Questions about this policy or your data: [PRIVACY CONTACT EMAIL].
2. What we collect
We collect information you give us directly, and some technical information automatically.
Information you provide
- Your name, when you submit a contact or access request form.
- Your email address, so we can reply to you.
- Your phone number, if you choose to provide it. This field is optional.
- Your country, which we use to understand where our users are.
- Anything else you include when you contact us.
Information collected automatically
- IP address, browser type and device information.
- Pages viewed and how you arrived at the site.
- Cookies and similar technologies, as described in section 8.
3. Why we use it
- To respond to your enquiry and contact you about Ivory Kapitmoor.
- To operate, maintain and improve the website and platform.
- To keep the service secure and prevent abuse or fraud.
- To meet our legal and regulatory obligations.
- To send you information you have asked to receive.
We do not sell your personal information, and we do not use it for purposes we have not told you about.
4. Our legal basis for processing
Where the law requires us to have a legal basis, we rely on: [SPECIFY FOR YOUR JURISDICTION, for example consent, performance of a contract, legitimate interests, or legal obligation].
5. Who we share it with
We share personal information only with service providers who help us run the site and our communications, for example hosting and email providers, and only to the extent they need it. They are required to protect it and to use it only on our instructions. We may also disclose information where the law requires it.
Current processors: [LIST HOSTING PROVIDER, EMAIL PROVIDER, CRM, AND THE COUNTRIES THEY STORE DATA IN].
6. International transfers
Some of our providers may store data outside your country. Where that happens we put appropriate safeguards in place. [DESCRIBE THE SAFEGUARDS RELIED ON.]
7. How long we keep it
We keep personal information only as long as we need it for the purpose we collected it, or as long as the law requires. [SPECIFY RETENTION PERIODS PER CATEGORY.]
8. Cookies
We use cookies and similar technologies to keep the site working and to understand how it is used. [LIST THE COOKIES USED, THEIR PURPOSE, AND THEIR DURATION. And if you add analytics or advertising cookies, add a consent banner before they load.]
9. Your rights
Depending on where you live, you may have the right to access the personal information we hold about you, to have it corrected or deleted, to object to or restrict certain processing, to withdraw consent, and to receive your data in a portable format.
To exercise any of these, contact [PRIVACY CONTACT EMAIL]. We will respond within the timeframe the applicable law requires. You may also have the right to complain to your local data protection authority.
[ADD ANY RIGHTS SPECIFIC TO YOUR JURISDICTION THAT APPLY TO YOU.]
10. Security
We use technical and organisational measures to protect personal information, including encryption in transit and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children
This service is not intended for anyone under 18, and we do not knowingly collect personal information from children.
12. Changes to this policy
We may update this policy. If a change is material we will give reasonable notice. The “last updated” date at the top shows when it last changed.
13. Contact
Questions about this policy or your data: [PRIVACY CONTACT EMAIL], or see our contact page.